Customer Service Representative - State Farm Agent Team Member
Full Time in Woodstock, IL
Responsive recruiter
Benefits
- Opportunity for advancement
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
ROLE DESCRIPTION
We are a successful State Farm office, located in Woodstock, IL for the past 32 years. As a Customer Service Representative with the Mark Mitchell State Farm insurance agency, you will join a winning team and generate exceptional customer experiences. Your attention to detail, customer service skills, and desire to help people make you a great fit. If you are a motivated self- starter who thrives in a fast- paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. RESPONSIBILITIES
- Answer customer inquiries and provide policy information in a prompt, accurate and friendly manner.
- Maintain accurate records of customer interactions.
- Develop leads, schedule appointments, identify customer needs.
- Provide professional and knowledgable advice regarding appropriate insurance recommendations.
QUALIFICATIONS
- Bilingual - Spanish speaking required.
- Full time or part time schedule available.
- Previous customer service experience preferred.
- Enthusiastic about the role insurance plays in helping people manage the risks of everyday life.
- Excellent communication skills - written, verbal and listening.
- Detail-oriented, organized and able to multitask.
- Experience in a variety of computer applications, particularly Windows.
- Ability to work in a supportive team environment.
- Able to study for and pass a Property & Casualty licensing exam.
Compensation $25.00 - $30.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none