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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Chorbagian

February 27, 2024

5  out of  5 rating by Pam Chorbagian
"My husband and I have been customers of State Farm since we moved here to Woodstock in 2018. We have been very happy with their help, friendliness and concern to help you get whatever you need done. If I call for a copy of my proof of insurance card, for instance, it is generally on my e-mail before I hang up. Super star service. Mark has helped me with questions especially concerning our homeowners policy and anything new I should consider. I highly recommend them. You won'y find better customer service! PJ"
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Richie Jackowski

February 27, 2024

5  out of  5 rating by Richie Jackowski
"State Farm made the process of resolving a totaled car accident after being hit by an alleged impaired driver, who fled the scene. The staff was very personable and compassionate through the each step. The process was mapped out easily and we received fair compensation. After the purchase of a another car, Jason Leon was fantastic in helping us get two more drivers on my policy, and carefully reviewed our options with us. Once again, the process was quick and easy. The use of the App along with prompt and courteous personal attention was very much appreciated. Thank you for helping our family get through a difficult scenario. I have been a customer under Mark Mitchell for 25 years or more, and I will continue to be one."
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LINDA SCARPACE

February 22, 2024

5  out of  5 rating by LINDA SCARPACE
"I have been with State Farm in Woodstock for years and would not go anywhere else. They are very quick and prompt to do whatever needs to be done when it comes to my cars or my house."
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Mallory Bartlett

February 16, 2024

5  out of  5 rating by Mallory Bartlett
"Customer service is amazing, I spoke with Heidi and she made the process of getting auto insurance fast and easy. Very happy to make the switch to State Farm!"
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Patti Muhlenfeld

February 12, 2024

5  out of  5 rating by Patti Muhlenfeld
"Amanda was great"
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Gary Norton

February 11, 2024

5  out of  5 rating by Gary Norton
"These guys are the best in my area. Totally handled all my insurance needs in a timely matter. Edder is absolutely fantastic! He has that good old school customer service vibe going. Great rates too!! Thanks much! Gary"
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Rick Koop

February 10, 2024

5  out of  5 rating by Rick Koop
"Always a pleasant experience working with Mark Mitchell-State Farm. Worked with Edder today, he was great."
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Lynn Libera

February 7, 2024

5  out of  5 rating by Lynn Libera
"As an existing customer trying to save money, Heidi answered all my questions."
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Patricia Lezon

February 7, 2024

5  out of  5 rating by Patricia Lezon
"Great staff and willing to answer your questions and help out to make sure you are getting the best service and prices."
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Joanne Roth

February 6, 2024

5  out of  5 rating by Joanne Roth
"Been with Mark Mitchell's company for years! Never had a problem and they are all so friendly and helpful! Highly reccommend."
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Florencio Hernandez

February 2, 2024

5  out of  5 rating by Florencio Hernandez
"Muy bueno"
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Brooke Harvey

February 1, 2024

5  out of  5 rating by Brooke Harvey
"Heidy was so knowledgeable and helpful in the process of switching to State Farm. So grateful for her services and I feel so comfortable with our decision. It is stressful to make a change with insurance & Heidy made the transition seamless. Definitely the best value with State Farm!"
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Chris

February 1, 2024

5  out of  5 rating by Chris
"Hi Mark, I stopped in today to talk about a lower quote from Progressive and Amanda was very thorough with answering my questions and going over my policy I've had with you for many years. She's not pushy and very easy to talk to. After going after both policies, I've decided to stay with you for peace of mind that I can stop in anytime, I've never had issues with your firm, and the insecurity of not knowing if they will jack my payments around later. Ty very much for continued great service and having such a a knowledgeable friendly, non pushy team. Have a wonderful year!"
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Martie G

January 31, 2024

5  out of  5 rating by Martie G
"Mark and his staff are always willing to go the extra mile to make sure my insurance needs are met. Amanda helped me today with setting up online payments when the national website was less than friendly. I highly recommend this office."
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John Lewandowski

January 30, 2024

5  out of  5 rating by John Lewandowski
"Amazing and painless!"
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Serra McMahon

January 30, 2024

5  out of  5 rating by Serra McMahon
"Quick, friendly and concise customer service for a first interaction!"
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jamesreuter66

January 24, 2024

5  out of  5 rating by jamesreuter66
"Heidy was very helpful and quickly attended to my auto insurance needs."
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Chuck Wolf

January 24, 2024

5  out of  5 rating by Chuck Wolf
"Great service as always State Farm. Thanks"
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Jacqueline Cerritos

January 23, 2024

5  out of  5 rating by Jacqueline Cerritos
"Amanda was very informative and professional."
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Kathy Ronick

January 19, 2024

5  out of  5 rating by Kathy Ronick
"I must say that when I called to start a policy, Mark was more than extremely helpful towards my needs. The policy is affordable, he was respectful and answered all questions I had. I recommend this agent to all."
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Shirley McCartney

January 16, 2024

5  out of  5 rating by Shirley McCartney
"I had my yearly phone meeting with Heidi from Mark Mitchell's State Farm office. Heidi was very nice and helpful. She answered all my questions and was very thorough going over my policies and made sure I understood everything."
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Richard Huebsch

January 16, 2024

5  out of  5 rating by Richard Huebsch
"Prompt, courteous service."
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Max Jack

January 9, 2024

5  out of  5 rating by Max Jack
"Heidy made it quick and easy for me to cover my car. Thanks!"
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Craig Bowdish

December 27, 2023

5  out of  5 rating by Craig Bowdish
"You’re the best insurance company I’ve ever had. Thank you"
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Brenda Flores

December 23, 2023

5  out of  5 rating by Brenda Flores
"Susana was amazing help!!! She was patient and so customer friendly. Give her a raise! :)"