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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sara Miguel

Sara Miguel

August 7, 2026

5  out of  5
rating by Sara Miguel
"I had an excellent experience with Alan. From the very beginning, he was friendly, professional, and attentive. As a Spanish client, I truly appreciated that he was able to provide excellent service in both English and Spanish, which made the entire process much easier and more comfortable for me. He took the time to understand my needs and recommended the coverage that was the best fit for my situation. I really appreciate his honesty, patience, and dedication. It’s a pleasure to work with someone who genuinely cares about providing outstanding service. I would highly recommend him to anyone looking for a reliable, professional, and bilingual insurance agent. Thank you so much for all your help!"
Profile photo of Angel Berumen

Angel Berumen

August 7, 2026

5  out of  5
rating by Angel Berumen
"I had a great experience working with Alan at State Farm. He was able to get me a quote for both my home and auto insurance very quickly and made the entire process simple and stress-free. He was professional, responsive, and took the time to answer all of my questions. Everything was handled efficiently from start to finish, and his customer service was outstanding. I highly recommend Alan to anyone looking for an insurance agent who is knowledgeable, reliable, and easy to work with."
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Matt Wolske

August 5, 2026

5  out of  5
rating by Matt Wolske
"Always a pleasure talking with office they handled all my questions..."
We responded:
"Matt, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at the Mark Mitchell State Farm agency in Woodstock IL. If there is anything else we can do to help, please let us know! Have a great night! "
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Evangelia Lykouretzos

August 5, 2026

5  out of  5
rating by Evangelia Lykouretzos
"Cristina was amazing super friendly and very efficient in helping with my problems! She is truly a very genuine and helpful person! So happy using this office for my insurance!"
We responded:
"Evangelia, thank you for your stellar review! Cristina embodies the high level of service we strive for, and we’re grateful to have her on our team here at Mark Mitchell State Farm. We look forward to helping you with all of your insurance needs!"
Profile photo of Michelle Martin

Michelle Martin

August 5, 2026

5  out of  5
rating by Michelle Martin
"I was shocked when I received my bill from Allstate. David Lopez looked at my policy and was able to meet my needs and save me a lot money while improving my coverage. Thank you so much David!!

I’ve now been a customer and I am impressed with the customer service I have received. David continues to excel!!"
We responded:
"Hi Michelle, I'm so glad David was able to assist you and find ways for you to save money. We take pride in our customer service focus here at Mark Mitchell State Farm agency and we're glad you decided to join us! Thanks again for your feedback, it means a lot to us. "
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Robert Bedard

August 4, 2026

5  out of  5
rating by Robert Bedard
"Good meeting, concise and productive"
We responded:
"Robert, thank you for reviewing the Mark Mitchell State Farm office! Your feedback means so much to us. We’re thrilled to know you had a positive experience with our team; your satisfaction is our top priority! Reach out to anyone on the team, anytime. We look forward to continuing to support your insurance needs. Have a wonderful evening!"
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jennifer criel

August 3, 2026

5  out of  5
rating by jennifer criel
"Amanda was absolutely helpful and friendly. She took her time and answered all my questions. I just hope we see home insurance rates come down. Way too expensive"
We responded:
"Jennifer, thank you so much for your wonderful review! We’re glad to hear Amanda was helpful and friendly, took her time, and answered all your questions. That’s exactly the experience we want every customer to have! Thank you for choosing Mark Mitchell State Farm! "
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Thunder 21

July 31, 2026

5  out of  5
rating by Thunder 21
"Amanda was very helpful and enjoyable to talk to. She helped me save money. I do recommend Mark Mitchell State Farm to people all the time."
We responded:
"Thank you so much for the wonderful and thoughtful review. Amanda is a valuable asset to our team here at Mark Mitchell's State Farm Insurance office for her personability and willingness to go that extra mile for our customers. From everyone at our office, we truly appreciate you recommending our office to your friends and loved ones when it comes to their insurance needs. Once again, thank you so much for your review and have a blessed day!"
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Suzie Bell

July 30, 2026

5  out of  5
rating by Suzie Bell
"Mark Mitchell's State Farm office is one of those very rare places where I know, without a doubt, I will be greeted with a smile and treated with kindness & respect every time I call or visit. The staff is well trained, efficient and professional. I know when I ask Dakari a question I'll receive an accurate response, when I request a service from Amanda, it will be expedited. Mark has jumped in to help me with something as simple as completing a form to update my life insurance and most recently, Dakari saw to it paperwork was immediately processed from half way across the country.

I'm so grateful to have the best insurance company, with the best coverage, at the best agency having my back and saving me money. My auto, renter's and life insurance couldn't be in better hands."
We responded:
"Suzie, thank you so much for the glowing review! You made our day. We’re truly grateful to have you as a client, and it means a lot to hear that you’re greeted with a smile and treated with kindness and respect every time you call or visit.

We’re also glad to hear our team has been efficient, professional, and dependable, especially our all-stars, Dakari and Amanda. Your kind words about Mark jumping in to help and ensuring your paperwork was processed quickly are very appreciated.

Thanks again for trusting Mark Mitchell State Farm. We’re proud to have you in our care!"
Profile photo of Haaris Ahmed

Haaris Ahmed

July 30, 2026

5  out of  5
rating by Haaris Ahmed
"I called needing renter’s insurance and Amanda was very helpful and efficient in getting me exactly what I needed for the best price. She was very helpful and courteous!"
We responded:
"Thank you for the great review, Haaris! We’re ecstatic to hear Amanda was able to help you with renters insurance quickly and efficiently. We appreciate your kind words about her helpfulness and courtesy. Mark Mitchell State Farm is here for you whenever you need! "
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Shannon Nehlsen

July 29, 2026

5  out of  5
rating by Shannon Nehlsen
"Every person there is so kind and helpful, however, I have to give a special shout out to Amanda!! She is beyond wonderful and fixes literally any problem I have. She goes above and beyond what she needs to do for her clients. Bravo!"
We responded:
"Wow! Shannon, thank you so much for the wonderful review! We’re glad to hear everyone in our office has been kind and helpful, and we truly appreciate your special shout-out to Amanda.

It means a lot to hear that she’s gone above and beyond and been able to help with any issue you’ve had. We’ll be sure to pass along your kind words. Thanks again for choosing Mark Mitchell State Farm!"
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Anibal Restrepo

July 29, 2026

5  out of  5
rating by Anibal Restrepo
"Great job by Jason (State Farm, route 47 Woodstock, Illinois). He worked with me for several days until he assembled a great and comprehensive offer to move my car, homeowner and umbrella insurances from a different company to State Farm. He also helped my wife to move her mom’s car insurance to State Farm.
Jason is a great professional and excellent human being. Very pleased with the opportunity to save some money and to get a more personalized relationship with the company that from now on is going to manage my insurance needs"
We responded:
"Anibal, thank you so much for the great review! We’re thrilled to hear Jason did such a thorough job putting together a comprehensive offer for your auto, homeowners, and umbrella coverage and that he also helped your wife move her mom’s car insurance to State Farm.

Your kind words about Jason being professional and a genuinely great person mean a lot to our team. We’re very glad you’ve been able to save money and feel confident in the personalized relationship going forward. Thanks again for choosing Mark Mitchell State Farm!"
Profile photo of Anna Nash

Anna Nash

July 29, 2026

5  out of  5
rating by Anna Nash
"Dakari is the best, super personable on the phone, quick to respond via email, and was able to get me great rates."
We responded:
"Thanks so much for the wonderful review, Anna! We’re thrilled to hear that Dakari was personable on the phone, quick to respond by email, and able to get you great rates. We truly appreciate you and are glad to have you as part of the Mark Mitchell State Farm team!"
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Dianne Shaw

July 28, 2026

5  out of  5
rating by Dianne Shaw
"Always answers questions asked by me. Very willing to search for prices info I may want. I appreciate the speedy service when I call.
Thank you!"
We responded:
"Thanks a ton, Dianne! We’re thrilled to hear you were happy with our service. If you ever need updates, new coverage, or questions, please don’t hesitate to reach out to Mark Mitchell State Farm! "
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john havlis

July 27, 2026

5  out of  5
rating by john havlis
"After finding a few errors on my policy, I contacted Mark Mitchell's office and spoke to Amanda. She found the errors and immediately corrected them as well as followed up through my email. Amanda was very courteous and efficient. I understand mistakes happen. It was rectified to my complete satisfaction.I highly recommend this office for any of your insurance needs."
We responded:
"Hi John, thank you for taking the time to leave us a review. It’s wonderful to hear that Amanda was courteous, efficient, and that everything was rectified to your complete satisfaction. We truly value your recommendation and look forward to continuing to help with all of your insurance needs."
Profile photo of Stanley Gradomski

Stanley Gradomski

July 27, 2026

5  out of  5
rating by Stanley Gradomski
"Jason did a great job in a confusing situation for my wife and I. We recently changed our address from Ohio to Illinois and had to ensure our policy was correct. Jason took care of all aspects, including cancel of Ohio and new Ill policy prorated costs and timing. What a relief working with Jason during a confusing time for us. Jason Handled it all, and gaveus the confidence to move forward in these areas. ( New license and registration activities. He even ensured my wife had temporary insurance cards? Great work Jason, I enjoy working with confident Agents that have the knowledge to guide"
We responded:
"Stanley, thanks so much for the wonderful review! We’re really glad Jason was able to make a confusing situation feel clear and handled, especially with your address change and getting everything updated correctly between Ohio and Illinois.

It means a lot to us that you felt confident moving forward, and we appreciate you mentioning how he took care of the proration, timing, cancellation/new policy setup, and even the temporary insurance cards.

We’re lucky to have you and Jason on our team, thanks again for choosing Mark Mitchell State Farm!"
Profile photo of Monica Dominguez

Monica Dominguez

July 23, 2026

5  out of  5
rating by Monica Dominguez
"Had a call with Jason this afternoon to go over policy renewal. Jason was punctual for our scheduled call and was very knowledgeable."
We responded:
"Monica, thank you so much for this glowing review. Jason has been a valuable asset at Mark Mitchell State Farm for many years and we're grateful for the outstanding work ethic and charisma he has brought to our office and our clients. We hope to keep making every insurance need that you may have a complete breeze so that you can continue on your day with that peace of mind we aim to provide with every interaction. Thank you once again, Monica. Have a jovial day!"
Profile photo of Andres Ponciano

Andres Ponciano

July 22, 2026

5  out of  5
rating by Andres Ponciano
"Great service. Straight to the point"
We responded:
"Hi Andres, thank you so much for your kind review! We’re thrilled to hear you had a great experience here at Mark Mithcel Staet Farm. We truly appreciate your support and hope to see you again soon!"
Profile photo of Beth Specht

Beth Specht

July 21, 2026

5  out of  5
rating by Beth Specht
"Dakari was very personable, knowledgeable, and expedient in resolving a rather complex matter!"
We responded:
"Beth, thank you so much for your wonderful review. We’re thrilled to hear you found Dakari personable, highly knowledgeable, and especially effective at resolving a complex matter quickly and with great skill. Your kind words mean a lot to our team, thank you for choosing Mark Mitchell State Farm!"
Profile photo of Jose

Jose

July 21, 2026

5  out of  5
rating by Jose
"Cristina was great, very helpful today! Thank you!!""
We responded:
"Thank you for your stellar review, Jose! Cristina truly embodies the high level of service we aim to provide, and we’re grateful to have her on our team here at Mark Mitchell State Farm. We look forward to helping with all of your insurance needs!"
Profile photo of yael garcia

yael garcia

July 15, 2026

5  out of  5
rating by yael garcia
"Dakari Harris is an absolute professional! I contacted him at 4:45 PM needing same-day insurance, and despite closing at 5:00 PM, he secured my coverage in under fifteen minutes. His speed, efficiency, and excellent customer service completely exceeded my expectations. Dakari has earned my full trust, and I will gladly refer all of my contacts to him for their insurance needs. Highly recommended!"
We responded:
"Yael, thank you so much for the wonderful review! We’re thrilled to hear Dakari was able to secure your coverage so quickly and that his speed, efficiency, and customer service exceeded your expectations. Your trust and recommendation truly mean a lot, we’ll be sure to share this with him. Thanks again!"
Profile photo of Rosie Ortiz

Rosie Ortiz

July 14, 2026

5  out of  5
rating by Rosie Ortiz
"Very helpful and friendly!"
We responded:
"Rosie, thank you so much for your 5-star review! We're so glad to hear you found our team friendly and helpful. Providing excellent service and making the insurance process as easy as possible is what we strive for every day. We truly appreciate your trust and look forward to being here whenever you need us. Have a great night!
-Mark Mitchell State Farm"
Profile photo of Denise Swanson

Denise Swanson

July 10, 2026

5  out of  5
rating by Denise Swanson
"Awesome, awesome!! Great customer service always!
Cristina was great, very helpful today! Thank you!!"
We responded:
"Denise, thank you for your super review! Mark Mitchell State Farm team is happy to be your good neighbor. We're thrilled to hear that Cristina was able to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Carlitoes (Carlos Quevedo)

Carlitoes (Carlos Quevedo)

July 10, 2026

5  out of  5
rating by Carlitoes (Carlos Quevedo)
"Quick and simple"
We responded:
"Carlos, we sincerely appreciate your 5-star review. Our entire Mark Mitchell State Farm team is committed to making every interaction stress-free and helpful as possible. Thank you for trusting us with all of your insurance needs!"
Profile photo of Lupe G Galvez

Lupe G Galvez

July 10, 2026

5  out of  5
rating by Lupe G Galvez
"Excelente"
We responded:
"Thank you for your 5-star review, Lupe! All of us at Mark Mitchell State Farm are happy to be your good neighbor! Have a great day!"